Reducing costs while improving customer relationships

Major energy companies are making huge investments to create integrated supply chains. They are doing this for two main reasons:

• To drive further cost reduction and working capital improvements.

   

• To increase or protect revenues by enhancing customer satisfaction and making themselves easy to do business with. Quick and simple access to on-line information and services together with rapid, error-free document administration are becoming a pre-requisite for strategic suppliers.

As an independent consultant and systems integrator, Rex has built an enviable reputation for providing e-business solutions for supply-chain management and manufacturing operations, allowing large and mid sized companies in the energy industry to reap the benefits of leading-edge technology.

Improved customer service through e-business solutions opens up new routes to market, brings benefits such as more effective communication channels, 24-hour service and eliminates errors associated with manual data handling.

• Enhanced product information.

   

• On-line product selection, configuration and application design tools.

   

• Order entry, status and tracking information.

   

• Secure customer-specific product information and pricing.